Store Policies
General Info
- Prices are subject to change without notice.
- We are not responsible for typographical errors.
- All information is secure and private. We do NOT sell your information.
- Orders for items except firearms that have a different billing and shipping address may be delayed 4-5 business days for verification purposes.
- Items on this site require proof of age over 18 years old. Before your order will be processed, you will be required to agree to a statement verifying that you are 18 years or older and that there are no local laws prohibiting the purchase of that item. If you do not agree, we cannot process the order.
- Handguns and ammunition purchases require you to be 21 years old. Long gun purchases require you to be at least 18 years old.
- It is your responsibility to comply with all federal, state and local laws regarding firearm transfer and ownership, and to the laws applying to the possession of ammunition.
- All firearms must be shipped to an FFL dealer. It is your responsibility to choose a dealer in your area and let the dealer know that you will have a firearm shipped there from us. The dealer may charge a transfer fee. When you pick up the firearm you will be required to show valid identification.
- All products listed are limited quantities.
- Products listed on the web site is not a guarantee of availability.
- No returns after 10 days; all returned goods will be subject to a 15% restocking fee.
- We do not accept international orders.
- Items left in shopping carts will be cleared in seven days.
- Backordered items will be shipped out as soon as possible. To check on item availability, please call our customer service department: 1-800-950-1231 (Mon.-Fri. 9 a.m. to 6 p.m. ET, Sat. 9 a.m. – 2 p.m. ET). You will receive an email if an item is backordered. The entire order will be held until the backordered item is available unless you notify us to ship ahead the other items on your order.
- We offer Flat Rate Shipping on all orders. See shipping policy here.
- Occasionally we offer free shipping on specific products or site wide. Free shipping is only available to the first 48 contiguous states.
- Our retail store is open from 10 a.m. to 6 p.m. ET Monday through Friday and 9 a.m. to 2 p.m. ET Saturday.
Online Price and Description Errors
Our online inventory changes every day. Occasionally an item may appear on the site by mistake, the item's description may contain a typographical error, or an incorrect price may have been entered. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We make every effort to enter information accurately but occasionally an error may slip by unnoticed. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order, we will not charge the customer's credit card or we will issue a refund if monies have already been applied to the order.
If an item's description contains an error such as an incorrect price and a customer orders this item, we will not process the order without first contacting the customer to confirm whether he/she still wants the item.
By placing an order, the customer agrees that Centerfire Systems will be the final arbiter of discrepancies in the catalog and on the web site.
Email Subscription
When you place an order with us, you will receive emails from us about your order. This includes an order confirmation and tracking number. You may also receive emails about relevant account activity (such as if you ask a question about a product.) These emails are generated automatically based on your activity.
When you create an account or place an order, you will be automatically subscribed to our exclusive e-deal list. We send 5-7 emails every week with our newest, most exciting offers. If you don't wish to receive this type of email, simply click the Unsubscribe link found in every email we send, and you will be removed from the list. You will still receive account/order emails.
Even if you aren't a customer, we'd love for you to subscribe to our e-deals! We want you to know what's going on at Centerfire Systems, and members of our mailing list are eligible for special coupons and giveaways not available to everyone else.
You can cancel your subscription at any time, and your email address will not be sold, rented or distributed to any other company outside of Centerfire Systems or our email service provider. We hate spam as much as you do.
Sales Tax
Kentucky residents will be charged 6% sales tax on the order total.
Payment Policy
Credit/Debit Card Payments
We accept Visa, Mastercard, American Express and Discover. Your card will be charged when the order ships, but you may see a pending authorization after checkout.
We no longer accept checks, cashier's checks or money orders.
Shipping Policy
Centerfire Systems calculates shipping using a flat rate system based on the content of your order. This total is calculated for you at checkout, but if you'd like to get an estimate of what your shipping charges will be, an explanation is below.
FIREARMS - A flat rate of $17.98 will be applied to orders containing any quantity of long guns. Order as many firearms as you want for one shipping charge.
AMMUNITION - A flat rate of $14.98 will be applied to orders containing any quantity of ammunition.
ACCESSORIES, GEAR AND/OR SURPLUS - Orders with any quantity of accessories, gear and/or surplus will be charged a flat rate of $9.99 per order. Accessory orders over $500 will require a signature upon delivery.
We ship UPS, FedEx, and USPS Priority Mail, depending upon items being ordered. Method of shipment is determined by Centerfire Systems. If you have special shipping requirements, call us to discuss your options at 1-800-950-1231.
Orders going to the continental US:
Please note that ammunition orders require an adult signature at the time of delivery.
In some rural areas, FedEx packages are handed off to the United States Postal Service for final delivery. This may add 1-3 days to your delivery time.
If your billing address does not match your shipping address, orders may require 1-2 additional days of verification time before shipping. This verification time does not apply to firearms orders shipping to FFL dealers.
We do not ship internationally or to APO/FPO addresses. All orders must follow our restrictions policies. The customer is responsible for following all laws in their location.
If you have any questions, please call 1-800-950-1231 Monday-Friday 9 a.m. to 6 p.m. and Saturday 9 a.m. to 2 p.m. ET. We are closed on Sunday. The retail store is open M-F 10 a.m. to 6 p.m. and Saturday 9 a.m. to 2 p.m.
Return Policy
Please call 1-800-950-1231 prior to returning anything. You will receive instructions from the customer service representative. You will need your order number. This number must be written on the outside of the box.
Please inspect all firearms thoroughly when picking them up from the dealer before proceeding with the transfer. We do not accept returns after the firearm has been transferred.
We do not accept returns on ammunition.
We do not accept returns after 90 days for any item. Package discrepancies or damages must be made within 10 days of delivery of merchandise. All returns may be subject to a 15% restocking fee. You will be responsible for return shipping charges unless prior arrangements have been made with Centerfire Systems.
We are not a warranty repair station for any manufacturer. If you have a warranty issue, you must contact the manufacturer directly.
